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  • MAKE SURE YOU HAVE THE RIGHT TECH AND LEARN WHAT TO DO TO FIX

    HOW TO GET INTO THE STUDIO & SET UP CAMERA & MIC

  • BASICS - HOW TO LOGIN TO THE TOKEATIVITY LIVE STUDIO


    1. 10 min before start time, login to Tokeativity.com/connect (not a member yet? create a free account)
    2. Click LIVE STUDIO on the main menu (if you're already logged in, click here)
    3. To get in, enter you name and email and use the guest eyes only password below  (all lowercase, all one word)
    (YOUR PASSWORD WILL BE EMAILED TO YOU IF YOU REGISTERED)

    Accepted Devices & Browses

    OUR LIVE STUDIO WORKS BEST ON A DESKTOP (MAC OR PC) COMPUTER
    1. Use the Firefox or Chrome browser
    2. Joining live via video? Make sure you have a STRONG internet connection and that your mic and video both work. Take the computer test here.

    Best practices:
    - Join 10 min early to ensure your computer connects to the classroom
    - IPHONES & IPADS ARE NOT ALWAYS COMPATABLE, please use a desktop computer with one of the browsers listed above to have the best experience. Use these tech specs if you want more details
    - Make sure to be in a quiet space and and that the lighting is good / you face is visible
    - Don't want to be live? Click the video or microphone icon to turn your feed off.

     

    In order to ensure an optimal experience in your virtual meetings and classes, your computer and internet connection speed should meet the following recommended system requirements.

    It is possible to participate in Tokeativity online meetings and classes with both computer specifications and internet connection speeds below the recommended system requirements. However, the quality of your experience will not be optimal.
     

     
  • ADDITIONAL INFO

    Arrival

      Please come 10 minutes early to the class to make sure all your tech is working! We'll be getting started promptly at the class time.

      Online Classroom Link & Password

        The online classroom can be found here. A class password may be required to joining the class / meeting. Please look out for an email from us about information in regards to this.

         

        RECOMMENDED SYSTEM REQUIREMENTS

        Checkout The Tokeativity Connect Classroom recommended system requirements ahead of time to ensure you have the best experience.

        The Tokeativity Connect Classroom System Requirements

        Before joining your Tokeativity Connect Classroom session, complete this Quick Tech Check.

        In order to ensure a high quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.

         

        Overview

        • Internet connection - broadband wired or wireless (3G or 4G/LTE)
        • Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
        • Webcam* - built-in, USB plug-in

        *Webcam and microphone are only required for those speaking and broadcasting video.

        Windows

        To use the Tokeativity Online Class & Meeting Room web platform, you’ll need:
        • Windows 10, Windows 8 or 8.1, Windows 7
        • Chrome, Firefox, Edge, IE11 (with client)
        • Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3

        Mac

        To use Tokeativity Online Class & Meeting Room on Mac, you’ll need:
        • Mac OS X, macOS 10.9 or later
        • Chrome, Firefox, Edge, Safari (coming soon)
        • Intel processor 64-bit and 512 MB of RAM

        Linux

        To use Tokeativity Online Class & Meeting Room on Linux, you’ll need:
        • Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only)
        • Chrome, Firefox
        • Intel Pentium 4 processor

        Chrome OS

        Tokeativity Online Class & Meeting Room works directly through the Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
        • Chrome
        • 2GB Ram

        iOS (iPhones and iPads) - NOT COMPATIBLE WITH THE TOKEATIVITY LIVE STUDIO

        To use Tokeativity Online Class & Meeting Room on iPhone, you’ll need:
        • iPhone 5S or later
        • Safari
        • iOS 11 or later

        To use Tokeativity Online Class & Meeting Room on iPad, you’ll need:

        • iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
        • Safari
        • iOS 11 or later

        Android (phones and tablets) - NOT COMPATIBLE WITH THE TOKEATIVITY LIVE STUDIO

        To use Tokeativity Online Class & Meeting Room on Android phones or tablets, you’ll need:
        • Android 4.0 or later
        • Chrome

        Bandwidth Recommendations

        The bandwidth used by Tokeativity Online Class & Meeting Room is optimized to deliver the best experience based on your network:
        • Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
        • Participate with microphone: 1.5Mbps upload, 2 Mbps download
        • Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download

        TEST INTERNET SPEED HERE

        Firewall

        To participate in a Tokeativity Online Class & Meeting Room Smart real time session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video. 
        • UDP
        • TCP: 80, 443
        • HTTP: 80, 443

        Cookies

        Cookies must be enabled in order to use the Tokeativity Online Class & Meeting Room Smart web platform.
        Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.


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